FAQ
Being Plastic Free
What makes your products truly "plastic-free"?
We vet every item to ensure it contains zero synthetic plastics. From our shampoos to our laundry detergents, we prioritize plant-based materials and compostable packaging to ensure nothing ends up in a landfill.
Are the shipping materials eco-friendly too?
Absolutely. We use 100% plastic-free shipping, including paper tape and compostable mailers. We believe the "unboxing" experience shouldn't create a lifetime of waste.
Bulk & Wholesale
Do you offer plastic-free amenities for Airbnbs or Hotels?
We do! We provide eco-friendly alternatives for hospitality, including bar soaps and shampoo bars that help your guests stay sustainable. Contact our team for a custom quote on hospitality bundles.
Do you offer wholesale pricing for retail shops?
Yes! We love partnering with like-minded businesses. If you are interested in stocking Bee Zero Plastic products in your shop, please visit our Business Bulk page or email us directly to receive our wholesale catalog.
Can I buy in bulk for my home or office?
Absolutely. Buying in larger quantities is a great way to reduce shipping emissions and save money. We offer bulk options for laundry detergents, bamboo toilet paper, and more. Check out our Bulk collection for current available quantities.
Ordering & Products
How do I know which size to buy?
Most of our items, like shampoo bars, are "one size fits all," but for home goods, check the specific size guide on the product page. When in doubt, our Contact Us team can help you choose.
Can I cancel my order?
We move fast to get your eco-swaps to you! Once an order is placed, we usually can't change it, but you can always return or exchange unused items once they arrive.
Shipping & Returns
Do you offer free shipping?
Yes! We offer Free Shipping on all orders over $20. For smaller orders, we calculate the lowest possible carbon-neutral shipping rate at checkout.
What is your return policy for personal care items?
For hygiene reasons, we cannot accept returns on used bars or soaps. However, if a product arrives damaged or isn't what you expected, please reach out within 30 days and we’ll make it right.
Get in touch
Have questions about your order, or a general enquiry?
